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For any complaints and enquiries you may contact us here.If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at Online dating (or Internet dating) is a system that enables strangers to find and introduce themselves to new personal connections over the Internet, usually with the goal of developing personal, romantic, or sexual relationships.An online dating service is a company that provides specific mechanisms (generally websites or applications) for online dating through the use of Internet-connected personal computers or mobile devices.Millions of Americans visit online dating websites every year hoping to find a companion or even a soulmate.
While the FBI and other federal partners work some of these cases—in particular those with a large number of victims or large dollar losses and/or those involving organized criminal groups—many are investigated by local and state authorities.
We strongly recommend, however, that if you think you’ve been victimized by a dating scam or any other online scam, file a complaint with our Internet Crime Complaint Center (
Before forwarding the complaints to the appropriate agencies, IC3 collates and analyzes the data—looking for common threads that could link complaints together and help identify the culprits. Here are some tips on how to avoid becoming a victim of an online dating scam.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
The ODA monitors enquiry and complaint levels and the issues complained about.